I am a health addict constantly looking for the best for me and my family. I've been using a water filtration system for the past 20 years and never really paid attention to what was inside the cartridges. All i cared about is clean, healthy and good tasting water. Recently, after having some stomach issues, i have discovered that the cartridge i had been using to remove the Fluoride is filled with Alumina and could have been the cause of my problems. So after much search, i came across PureEffect . I sent few emails with questions and got prompt responses. I live chatted with Igor(owner) and talked to him on the phone before ordering the FLUORSORB-MAX . I received a two page instructions with important and valuable information just for the single cartridge!
The water pressure in my kitchen is very high and Igor made me aware of the importance of regulating the water flow for proper filtration to occur and since i had a separate cold faucet to the system, a simple turn down of the faucet lowered the water pressure and made a difference in the taste of the water.
Thank you Igor for being prompt, helpful and accommodating and thank you for the way you do business.