I just wanted to give a thank you to the company for a great product. I received mine just a couple days ago and was seriously shocked by how nice everything was. These filters and the hardware are much better than what I was expecting. The filters are very beefy, much bigger than I thought (which I was happy to see). The chrome spout is extremely high quality. The instructions were very good, and setup was easy -- probably took 30 minutes or so. It came with everything I needed , even an adapter to my water line size - which saved me a trip to the hardware store (although, I luckily had some thread tape, which it didn't come with). I live in San Francisco and we are known to have very good water. I mainly got the filter to try and get out the fluoride. But - I can tell you, there is a night and day difference in the taste of the water now. The water through the filter just tastes much better and softer -- it's like drinking the expensive Fuji water that comes in the square bottles at the store. I can say it is definitely better than our brita filter we were using before. This is only a short term review so far, I haven't tested it long term, and I also haven't actually gotten the water lab tested or anything yet to confirm it is actually working -- but I can say so far, everything looks great and I'm very happy!