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I used to drive an hour every month to collect mountain spring water direct from the side of the mountain. I was looking for a solution to all that travel and time. We just installed the under-counter system with all the bells and whistles. It's AMAZING. The water tastes fresh and free of the odor/taste of filtered city water. I couldn't be happier. We had a plumber install it, put in a new faucet at the same time, and added a plug for the third hole in the sink bracket. It all worked perfectly. In fact, during install, the plumber had not connected something correctly and when he turned on the water, it tried to leak but the system has a leak stopper and no leak ever happened! He caught it immediately and rectified. I did not even know about the leak stopper. Everything the plumber needed was included in the package and this entire process was seamless. I am now a LOYAL customer and I'll be directing everyone to this website for filtration systems. (Posted on 10/28/2024)
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Very happy customer (Posted on 10/13/2024)
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We have been using these water filters for almost ten years now.
We started just changing them every six months. We are now changing out these filters in 90-100 cycles not because they aren’t doing the job but just the opposite. I noticed the filters getting dirtier in our six month change cycle. I then moved it to every 120 plus days now I am at about 90-100 days. We might be at a strict 90 day change cycle because of the crap in our city water.
I trust these filters. When I first bought them I sent filtered samples of water off to be tested. We got back stellar results. Our water tastes great too. I highly recommend these filters.
MERCHANT COMMENT:
Thanks for much for taking the time to share your experience. Please note, your system has various stages of filtration and many layers on each stage, so just because you see the exterior of your cartridge turn dark colored, chances are this is just the outer layer and the inner layer is still clean (if you look with a flashlight through the top hole on the SuperBlock Cartridge) and then you still have other stages after this too. As such, you don't need to waste money buying more cartridges so often, simply follow our cartridge change recommendation of every 500 gallons or 12 months, whichever comes FIRST). (Posted on 4/2/2024)
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Installation was fairly straightforward, despite some unusual constraints under our cabinet. The instructions were excellent, but when I had a detailed question I was able to get friendly, prompt and accurate info through the technical phone support line. We spent a lot of time making sure of our placement of the counter top spigot because we didn't want to drill more than one hole in our granite counter top. There was plenty of red and blue tubing so we could re-arrange the under-counter components after installation. We didn't hang the filter units, rather we set them on the floor - it seems easier for changing the filters. Overall, it is working exactly as advertised. No leaks. (Posted on 9/30/2023)
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We got this product after discovering that we had uranium in our water…obviously not ideal. We were able to install it ourselves easily and begin using it right away. It worked well with the small filtered water faucet we already had. The water tastes great and we’ve been very pleased! (Posted on 3/9/2023)
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1. Installation: (a) If you have a bit of handyman experience or if you're used to doing some routine home maintenance, then the installation should be fairly straightforward. If not, then you may need to get some help. (b) Know that you'll need some physical strength since, at a later point, you need to attach two more filters to those that have already been run and filled with water. The structure, at that point, is decently heavy.
2. Water Taste: My wife and I think it tastes delicious (we've been drinking it for about a month now).
3. Water Quality: I'd echo what one reviewer wrote: It certainly seems as it's high quality. However, she writes, "[F]or full disclosure, I only assume the filter is working effectively since I have not paid an independent lab to evaluate my water quality coming from the filter."
4. Customer Service: Excellent for sure. (Posted on 2/20/2023)
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This filter system was recommended to me, but we still spent a few months researching different systems before deciding on this one with the 4 cartridges and I'm so glad we did! I dealt with a lot of health challenges for many years, some of which greatly affected my gut, to the point that I could only drink certain kinds of bottled spring water. We had an RO system with a remineralization filter added and for whatever reason, the water just didn't sit well with me. We also really wanted a system that was tank-less so we could save water. This system checked all of our boxes and to top it off, the water not only tastes better than all the expensive spring water I've been drinking, but I actually crave it! It feels so good to my gut! No more heavy (and expensive) glass bottles of spring water! I am so relieved and so happy and so thankful to Art for answering all of our questions (we called several times with more questions!). I would highly recommend this system and this company! (Posted on 11/28/2022)
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While filter searching, usually just the big name brands come up. I wish this would have popped up sooner. I searched for made in usa, little to no plastic, filtered all the stuff plus more... Hubby is pretty handy and installed it with his father in about 2 hrs. No issues and works well. Taste is very clean and I love that it is the cleanest water I can provide for my family. (Posted on 10/3/2022)
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One of the best investments I made in myself and my health. Water is so yummy and customer service is quick and reliable. I am considering the whole house water now. (Posted on 8/8/2022)
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My husband and I put this water filter in ourselves with no previous knowledge of how to do it. It was easy, we just followed the directions. It's working very well so far. The water tastes great. I noticed that there is no more smell of chlorine. My water utility is allowed to use recycled toilet water as drinking water so I felt I needed a good water filtration system. I've been giving this water to our cats and I also gave them tap water too, and now they will only drink the filtered water. They will not touch the tap water even if a put the filtered water in a difficult place for them to get!. They always seek out the filtered water to drink. Amazing! Thanks Igor for a great product! (Posted on 7/21/2022)